Contact
Tell us the product, the finished bag and the output you need.
This page is the project inbox for Spack Machine. A one-line enquiry gets a one-line reply. The six numbered points on this page are what let us put you on a real machine family the first time.
This is not a price list. Configuration, material compatibility and output are confirmed against your samples and site conditions before anything is quoted as final.
01
After you write
The first useful reply is a configuration review, not a catalogue PDF. Fit is decided later, on samples.
01
We read the product, pack, dose, output and where the machine sits in your line.
02
Your product, your film. This is where fit is decided. Done on request, not as a slogan.
03
Itemised scope, interfaces and both sides’ responsibilities in writing before anything is built.
04
Manufacture, factory acceptance, shipping documents, installation and remote support — the rest of the path is on the homepage project path.
No fixed reply clock. A complete first note is answered with a configuration review. A one-line note is answered with questions.
02
Direct channels
The form is the fastest way to attach a drawing. Email and WhatsApp reach the same export desk.
Use this if your IT policy blocks web forms, or if you are sending a drawing larger than the form accepts.
Same number as the voice line. Send the finished bag photograph first if that is all you have.
Phone
Useful after a written note exists, so both sides are looking at the same bag and dose.
Factory
Shengping Industrial District, Jinping District, Shantou, Guangdong, China
03
Before you write
Short answers. The first sentence is the answer.
Product and its state, fill weight or volume, the finished bag or a drawing of it, film or bag material if you know it, target output, and where the machine sits in the line.
Partial information is enough to start. The missing items become the first questions, not a reason to wait.
No. A one-line enquiry gets clarifying questions, not a comparable price.
Price follows the finished pack, the dose and the line around the machine. Fix those and quotations become comparable.
We do not promise a reply within a fixed number of hours.
A note that already has product, bag and output is answered with a configuration review. WhatsApp on +86-13226819993 is the faster channel when you only have a photograph.
Yes. [email protected] and WhatsApp +86-13226819993 reach the same desk.
Use the form when you want the six points on one screen. Use email when you are attaching a drawing. Use WhatsApp when you have a bag photograph and little else.
The first useful reply is a configuration review: which machine family fits, what is still unknown, and whether a sample test is the next step.
Nothing is quoted as final until representative product and pouch samples have been reviewed. The later stages are on the project path.
Warranty coverage extends for 12 months from the date of machine receipt. During that period, defects are covered by technical support and complimentary spare parts; freight on those parts is borne by the buyer.
Most issues are handled remotely. When an onsite visit is required, Spack Machine arranges a technician; the service fee, round-trip airfare and accommodation are the buyer’s responsibility.
If this is a first automatic line, start with the first packaging machine buying guide.
If you already know the finished bag, go to the tea and coffee hub, the sachet hub, the vertical form fill seal page or the rotary premade bag page, then send that URL back with your enquiry.
04
Still choosing
The enquiry is faster when it already names a family. These are the live machine and hub pages on this site.
First line
What to decide before you compare quotations on a first automatic packaging line.
Tea & coffee
Pyramid, flat filter with envelope, and drip or steeped coffee bag routes.
Sachet & stick
3-side, 4-side, stick, pillow and shaped sachets, then the live VFFS pages.
Premade pouch
Fill and seal a bag that already exists — stand-up, zipper and similar formats.
Roll film
Form, fill and seal from roll stock when the bag is made on the line.
Numbers
A starting point for the arithmetic around a first automated line — not a quotation.
Company. Spack Machine Corp. Limited. More background is on the about page.